Privacy Policy

Introduction

Welcome to Swiss Premium Pakistan. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with us.

By using our website and services, you consent to the practices described in this Privacy Policy. Please take a moment to read it carefully to understand how we handle your personal information.

Information We Collect

Personal Information

We may collect the following types of personal information from you:

  1. Contact Information: Such as your name, email address, phone number, and shipping address.

  2. Payment Information: If you make a purchase on our website, we may collect payment information, including credit card details, to process your
    transactions securely if it is not cash on delivery.

  3. Account Information: If you create an account on our website, we collect information necessary for account creation, such as a username and password.

  4. Communication Data: Any information you provide when contacting us through email, live chat, or other communication channels.

Automatically Collected Information

We may also collect certain information automatically when you visit our website, including:

  1. Log Data: Such as your IP address, browser type, operating system, and pages visited on our website.

  2. Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

  1. Order Processing: To process and fulfill your orders, including shipping, billing, and order confirmation.

  2. Customer Support: To provide customer support and respond to your inquiries and requests.

  3. Communication: To send you transactional emails, such as order updates and shipping notifications, as well as marketing communications if you have opted in.

  4. Website Improvement: To analyze website usage and improve our website's functionality and user experience.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products to you.

  2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.