Shipping InformationAt Swiss Premium Pakistan, we strive to provide you with the best possible shopping experience. This includes ensuring that your orders are processed, shipped, and delivered in a timely and reliable manner. This Shipping Policy outlines important information about our shipping process, including delivery times, shipping options, and fees.
Order Processing Time
Orders placed on our website are typically processed within 1 business day after the order is placed, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be extended, and we appreciate your understanding during such times.
Shipping Methods and Options
- Standard Shipping: Typically delivered within 3 to 5 business days, depending on your location.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, customs processing, or carrier delays.
Shipping fees are calculated based on various factors, including the shipping method selected, the destination address, and the weight and dimensions of the items in your order. The shipping fees for your specific order will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status. Please allow some time for the tracking information to become available after your order has been shipped. For more information regarding the tracking of order, you may drop a message at our website chat box & the customer support team will update you accordingly.
Please be aware that there may be certain restrictions and limitations on shipping certain products to specific locations due to local laws and regulations. We will notify you if we are unable to ship your order to a particular destination.
Lost or Delayed Shipments
In the rare event that your shipment is lost or significantly delayed, please contact our customer support team immediately through the website chat box. We will work diligently with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.
If you have any questions or concerns about our shipping policy or the status of your order, please don't hesitate to contact our customer support team. You can send us the message through our website chat box. We are here to assist you and provide you with the best possible shopping experience.